The best customer service I have ever received would probably
be from Verizon Wireless. I had recently broken my cellular phone and I needed
to cancel my plan. I went into the store and asked what needed to be done. The guy
then told me what the cost of my cancelation fee was, I was shocked. The guy
then said if I didn’t want to spend money on the cancelation fee that he’d give
me a phone that he recently had bought but then didn’t need. I said sure, and
we went out to his car and he handed me this brand new phone for absolutely no
money. The phone was a Samsung with a flip out keyboard which was perfect for
what I needed at the time. We walked back into the store to put the phone onto
my plan so that I could use it. I thanked him many times, as he gave this phone
to me I was very grateful, and was amazed that he had given me this brand new
phone at the time without skipping a beat and/or asking for any money in
return. That was probably the best customer service I have ever received.
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